'An unknown error was encountered: transactionNotFound' Message Appears When Transaction Is Suspended on MPOS (Doc ID 2108066.1)

Last updated on FEBRUARY 26, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to suspend the transaction after a network error has occurred on the Signature Capture Error screen, the following error occurs:

   8. Once the WiFi connection is established, try to suspend again and the above suspend error pops up

 

Cause

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