After 12.2.4.1 Upgrade - Planner Workbench - Data Table In Horizontal Plan Is Blank (Doc ID 2108217.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Advanced Supply Chain Planning - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4.1 version, User Interface

ACTUAL BEHAVIOR
---------------
Horizontal plan not opening after 12.2.4.1 Upgrade

After upgrading to VCP 12.2.4.1, we are noticing an issue in ASCP workbench forms. When querying for Item using 'Among' criteria the horizontal plan does not opens up. Instead a blank page comes up with a graph. Please refer attachment for details.

This is a Production issue.

EXPECTED BEHAVIOR
-----------------------
Horizontal plan should work when searching for items by 'Among' criteria.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
(1)
Open workbench, go to Items > Find Items               
Enter Item among criteria with few items..               
(2)
From  menu, 'select all' …       
(3)
Right Click horizontal plan > noticed the data table in the horizontal plan    (HP) being blank/not populating when a combination of 70+ Item/Org were pushed to HP.                               
(4)
We upgraded to VCP 12.2.4.1 last week and prior to that this was working fine in our old version (12.1.3.8)       


BUSINESS IMPACT
-----------------------
It is not possible to query item individually, since we have thousands of items planned in our global supply chain planning processes.
Unable to quantify financial impact, issue is affecting supply planners around the globe and indirectly affecting supply chain operations.

Cause

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