Application Is Timing Out on Transaction Tax Options Screen After Retrieving a Suspended Transaction (Doc ID 2108391.1)

Last updated on FEBRUARY 22, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.4.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS) 13.4.1, the application is timing out on the 'Transaction Tax' options screen after retrieving a suspended transaction.


Steps to Reproduce:

  Prerequisite: Change value of 'TimeoutInactiveWithoutTransaction' parameter value to 1 and 'TimeoutInactiveWithTransaction' value to -1 in application.xml.

  1. Suspend a transaction.
  2. Retrieve the suspended transaction.
  3. Under the transaction press F2 (Tax).
  4. Wait for 1 minute on Trans. Tax options screen.
  5. Application times out.

Cause

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