ZRG4031s Gives GEB-2155 And This Results In ZRG4030s Creating Financial Transactions For Memberships That Have Ended (Doc ID 2108479.1)

Last updated on FEBRUARY 24, 2016

Applies to:

Oracle Health Insurance Disbursements and Collections - Version 10.15.1.4 to 10.15.3.3 [Release 10.15]
Information in this document applies to any platform.

Symptoms

On production: 10.15.1.4 version, Usage

ACTUAL BEHAVIOR
---------------
product is renewed for member, while the product has an enddate in the past.

EXPECTED BEHAVIOR
-----------------------
no renewals for products for which the membership has ended.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. unknown (production issue)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot prevent incorrect renewals.

Cause

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