My Oracle Support Banner

RTLog Fails to Generate and Errors With 'java.lang.NumberFormatException' Error for Items on Promotion (Doc ID 2108502.1)

Last updated on MARCH 13, 2019

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.


When attempting to generate RTLogs for transactions with items on promotion, the following error occurs:

Sample Steps to Reproduce:

  1. Scan Item 907 (Qty = 2)
  2. Delete only one of the 907 items
  3. Scan Item 908 (Qty = 3)
  4. F8 / Pricing
  5. F4 / Discount
  6. F2 / % Transaction
  7. Discount %: 10
  8. Reason Code: Competition Special
  7. Enter / Next
  8. F6 / Tender
  9. F2 / Cash


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.