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Exception "The Primary Zone Group Is Not Defined" Raised While Creating A PO For Non Sellable Complex Pack (Doc ID 2108574.1)

Last updated on AUGUST 06, 2020

Applies to:

Oracle Retail Merchandising System - Version 14.0 to 14.0.3 [Release 14.0]
Information in this document applies to any platform.


While creating a Purchase Order (PO) for a Non Sellable Complex Pack, below exception gets raised:

Step To Recreate:

  1. Create a new Department in RMS
  2. Entry of that Department has NOT been inserted into RPM_MERCH_RETAIL_DEF table
  3. Create 2 Non Sellable items (Item level - 1, Transaction level - 1)
  4. Create a PO with these 2 Non Sellable Items, System allow to Approve the PO
  5. Create a Non Sellable Complex Buyer Pack (order type as Pack) having pack component as the 2 non sellable items as mentioned in step 3
  6. Tried to Create a PO with this Non Sellable Complex Pack
  7. It is not allowing and throwing the error "The Primary Zone Group is not defined"




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