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On Demand Billing: Usage Data Processing Issue. Submitter who is not an Approver Attempts to Approve - Receive 'No Record Found' Error (Doc ID 2108718.1)

Last updated on MARCH 18, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version and later
Information in this document applies to any platform.


On : version, a user uploads a file and submits in 'Usage Data Processing'. This user is a Submitter, and not an Approver. When the user who is the Submitter tries to approve the file, the error 'No Record Found' is displayed.

In this case, the Submitter cannot be the Approver. The message should be 'The Submitter cannot be the Approver'.

The error is 'No record found'.

The issue can be reproduced at will with the following steps:

1. Login with BKADMIN, navigate to Usage Data Processing(Financial->Usage Data Processing).
2. Upload a file.
3. Search for the same uploaded file and Submit.
4. Now try to Approve (click on the tick mark button).


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