Corporate Search With Vlv Produces No Result With Convergence 3 update 1

(Doc ID 2108936.1)

Last updated on JUNE 08, 2018

Applies to:

Oracle Communications Convergence - Version 3.0.1 and later
Information in this document applies to any platform.

Symptoms

After upgrading Convergence 3.0.0.x.0 to version 3.0.1.0.0, when searching in the Corporate Directory with vlv index enabled, no results are shown.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upgrade to Convergence 3.0.1.0.0, with VLV Index searching enabled in Convergence
2. Search for *marte
3. Observe how no results are given

Due to this issue, users cannot use VLV Index to search Corporate Directory.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms