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XSD Date Format Exception While Using IWS (Doc ID 2108962.1)

Last updated on JULY 29, 2020

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.3.0 and later
Information in this document applies to any platform.

Symptoms

**Disclaimer:** This KM article may include the following abbreviations:

MWM - Oracle Utilities Mobile Workforce Management
OUAF/FW - Oracle Utilities Framework
XSD - XML Schema Documentation
IWS - Inbound Web Service
XAI - XML Application Integration
WSDL - Web Services Description Language

On MWM v2.2.0.3.5, Appointment Booking


ACTUAL BEHAVIOR
---------------
xsd Date Format issue while using IWS

Trying to use "M1-RouteAppointmentRequestToScheduler" IWS and getting a date time format exception. Below are the observation and analysis on the error.


1) When the same request is sent to its replica on XAI Inbound service, haven't seen error.
2) Have tried this scenario in v2.2.0.3 and v.2.2.0.3.5 of MWM application and the same issue occurs on IWS where as the same request is consumed by XAI Inbound service.


Cause

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