Why Does RMS Successfully Process a Receipt for an Already Closed Warehouse Return? (Doc ID 2109023.1)

Last updated on FEBRUARY 26, 2016

Applies to:

Oracle Retail Merchandising System - Version 13.2.5 and later
Information in this document applies to any platform.

Goal

A receipt was successfully processed in Retail Merchandising System (RMS) for an already closed Warehouse Return transfer (rejected customer return).  Why is this?

 
Steps to Recreate:

  1. User approved Customer Return.  Transfer was in S - shipped status, Shipment was in I - input status.
  2. User rejected Customer Return.  Transfer was in C - closed status, Shipment was in C - Cancelled Status.
  3. Transfer received using rms.RMSSUB_RECEIVING.CONSUME procedure.  Shipment moved from status C - Cancelled to Status R - Received.

Solution

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