Why Does RMS Successfully Process a Receipt for an Already Closed Warehouse Return?
Last updated on FEBRUARY 26, 2016
Applies to:Oracle Retail Merchandising System - Version 13.2.5 and later
Information in this document applies to any platform.
A receipt was successfully processed in Retail Merchandising System (RMS) for an already closed Warehouse Return transfer (rejected customer return). Why is this?
Steps to Recreate:
- User approved Customer Return. Transfer was in S - shipped status, Shipment was in I - input status.
- User rejected Customer Return. Transfer was in C - closed status, Shipment was in C - Cancelled Status.
- Transfer received using rms.RMSSUB_RECEIVING.CONSUME procedure. Shipment moved from status C - Cancelled to Status R - Received.
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