Is It Possible to Save a Return Request in SIM When the Return Quantity Is Zero ?

(Doc ID 2109119.1)

Last updated on FEBRUARY 26, 2016

Applies to:

Oracle Retail Store Inventory Management - Version 14.1 and later
Information in this document applies to any platform.


Is it possible to save a Return Request in the Store Inventory Management (SIM) application when the Return Quantity is entered as zero?

Steps to Reproduce:

  1. Create an external Return/Transfer Request from Retail Merchandising System (RMS) for a couple of items.
  2. Log into the store using SIM.
  3. Navigate to 'Shipping/Receiving' -> 'Returns'.
  4. Find the Return Request created in step 1.  It will be in "Requested" status.
  5. Open the Return Request.
  6. Save it without entering a return quantity for any item.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms