Missing Relay Rack Information on Equipment Assignment Blocks in the Connection Design > CLR/DLR Design (Doc ID 2109582.1)

Last updated on SEPTEMBER 25, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

MetaSolv Solution 6.2.1.1005

Actual Behavior

New or re-assigned Equipment Assignment blocks in the Connection Design > CLR/DLR Design are missing Relay Rack information. This behavior was observed in a test environment after upgrading from 6.2.1.870.7 to 6.2.1.1005.


Expected Behavior

Relay Rack information should properly appear on the Connection Design > CLR/DLR Design Equipment Assignment blocks.


Recreation Steps

The issue can be reproduced at will with the following steps using MetaSolv Solution 6.2.1.1005:

1. Inventory Management

2. Connection Design

3. Query for and open a Connection Design having an Equipment Assignment

  * Note the Relay Rack information

4. Double click the Equipment Assignment block

5. Right click on the connection and select "Unassign Connection"

6. Right click on the connection again select "Assign Connection"

  * Note the Relay Rack information is missing


Business Impact

Due to this issue, field personnel can make serious mistakes as they rely on the Relay Rack assignment information to properly identify the correct equipment needing to be maintained.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms