OSM is double escaping special XML characters (Doc ID 2109622.1)

Last updated on JULY 04, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.2.4 to 7.2.4 [Release 7.2]
Information in this document applies to any platform.

Symptoms

OSM is double escaping special XML characters in some places.  For example the apostrophe " ' " will be escaped to &amps;apso; which is incorrect.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms