Duplicate Records in Banking Control Central Screen (Doc ID 2110039.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.3 to 2.3 [Release 2]
Information in this document applies to any platform.

Symptoms

On RMB 2.3.0.2 version, ENV - Environment

ACTUAL BEHAVIOR
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Duplicate records in Banking Control Central screen if the account has multiple Identifiers.

EXPECTED BEHAVIOR
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It should display all the records, not one as duplicate.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create an Account with two account identifier
2. In the attached screenshots the account has been created with two identifier type as IBAN and ZVKK number
3. Search the account in the Banking Control Central with Account ID
4. Two records of the accounts will be displayed in the Banking Control Central

Find the screenshots and the logs attached for reference.

BUSINESS IMPACT
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The issue has the following business impact:
It is confusing as User is seeing duplicate records in the banking control center for each account.

Cause

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