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Large Attachments Over 3GB Causing OutOfMemoryError Errors in ISS (Doc ID 2110116.1)

Last updated on SEPTEMBER 01, 2017

Applies to:

Oracle Communications Indexing and Search Service - Version 1.0.5 and later
Information in this document applies to any platform.


Seeing these errors in iss-indexSvc.log.*:

Fri Oct 30 02:05:53 PDT 2015 updateCounts INFO: FolderCount.updateCounts: user=jsmith updating folder: Monitoring2/gcsdbamon to 615717/615717/0 old mvalue:615716 lastUid value:null
Fri Oct 30 02:05:53 PDT 2015 com.sun.comms.iss.common.ServiceFacility sendResponse WARNING: JMS Exception: Unable to obtain JMS objects to send message response: javax.jms.IllegalStateException: [C4059]: Cannot perform operation, session is closed.
javax.jms.IllegalStateException - [C4059]: Cannot perform operation, session is
at com.sun.messaging.jmq.jmsclient.SessionImpl.checkSessionState(
at com.sun.messaging.jmq.jmsclient.UnifiedSessionImpl.createSender(
at com.sun.messaging.jmq.jmsclient.UnifiedSessionImpl.createProducer(
at com.sun.comms.iss.common.ServiceFacility$RequestListener.sendResponse(
at com.sun.comms.iss.common.ServiceFacility$RequestListener.access$600(
at com.sun.comms.iss.common.ServiceFacility$RequestListener$
at java.util.concurrent.Executors$
at java.util.concurrent.FutureTask$Sync.innerRun(
at java.util.concurrent.ThreadPoolExecutor.runWorker(
at java.util.concurrent.ThreadPoolExecutor$

Fri Oct 30 02:05:57 PDT 2015 logmsg INFO: SharedWriter.close: close of /index4265_content Time: 1965ms
Fri Oct 30 02:06:00 PDT 2015 logmsg WARNING: Unknown Exception in EmailSyncManager.processEdocList: java.lang.OutOfMemoryError: Java heap space Host: User: jdoe Folder: 1Project - Filemaker Caffe? cannot sync, UID=22 was not synced
java.lang.OutOfMemoryError - Java heap space



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