New Rate Check Trace Log Causing System Error ORA-01438
(Doc ID 2110390.1)
Last updated on SEPTEMBER 23, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 to 2.5.0.1.0 [Release 2.4 to 2.5]Information in this document applies to any platform.
Symptoms
**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:
CCB/CC&B - Oracle Utilities Customer Care and Billing
RT - Rates
**Disclaimer:** This KM article may include the following abbreviations:
CCB/CC&B - Oracle Utilities Customer Care and Billing
RT - Rates
On : Customer Care And Billing 2.4.0.2.0 version, RT - Rates
In the Rate Check page, the Trace Log is used to debug the new rate configuration to see the rate processing flow. Unfortunately when the “Error if No Value” field in a calculation rule is set to Y we are no longer able to Trace via the Trace Log section of the Rate Check.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |