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New Rate Check Trace Log Causing System Error ORA-01438 (Doc ID 2110390.1)

Last updated on MARCH 06, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 to 2.4.0.2.0 [Release 2.4]
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:

CCB/CC&B - Oracle Utilities Customer Care and Billing
RT - Rates

On : Customer Care And Billing 2.4.0.2.0 version, RT - Rates

In the Rate Check page, the Trace Log is used to debug the new rate configuration to see the rate processing flow. Unfortunately when the “Error if No Value” field in a calculation rule is set to Y we are no longer able to Trace via the Trace Log section of the Rate Check.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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