Simple Search Does Not Return Expected Users (Doc ID 2110737.1)

Last updated on APRIL 26, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.3.2.0 and later
Information in this document applies to any platform.

Symptoms

Agile Simple Search against user id does not return the expected user account.

Steps to reproduce:

  1. Logon Agile WebClient as administrator.
  2. In Search box, input the user id xxx and press Enter.
  3. Agile WebClient returns no result.
  4. If use Advanced Search with criteria "LogonID contains xxx", Agile WebClient return expected user.
  5. SQL against database returns no rows:

Cause

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