FIN2080R: The Receivable Is Not Selected A Second Time After REL-0183 (Doc ID 2110976.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle Health Insurance Disbursements and Collections - Version 10.14.2.4 and later
Information in this document applies to any platform.

Symptoms

Description:
When trying to create a 'Rejection Letter' (FIN2080R) for the second time because message REL-0183 was created the first time), the receivable is not selected.

ENVIRONMENT
-----------------------
production

ERROR
-----------------------
REL-0183: No valid address has been found for relation #1#. (REL_PCK_001)

EXPECTED BEHAVIOR
-----------------------
The Rejection Letter is created

STEPS
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The issue can be reproduced following the steps in file Bijlage_INC0252092_stornoverwerking.docx.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Collection costs are calculated although no rejection letter was created

Cause

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