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Intermittent CCB Web Errors (Doc ID 2110978.1)

Last updated on OCTOBER 20, 2023

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing
RDBMS - Relational Data Base Management System


You are seeing the below errors in your CCB environment. The application returns error pop up message "The we server did not respond correctly. Press ok for more details". The user is able to click through and move on in the application but this would not be acceptable.



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