ISS - What Does "not In A Searchable State" Mean?

(Doc ID 2111008.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Communications Indexing and Search Service - Version 1.0.5.18.0 and later
Information in this document applies to any platform.

Symptoms

ISS 1.0.5.25.0

IMAP SEARCH as a test account results in a "not in a searchable state" warning message.

Excerpt from the /gcs/app/mail/SUNWappserver/domains/domain1/logs/server.log:

We were worried that ISS search service was not working properly after restart.
We telnet to port 143 on the back-end, log in as the test account, and do an IMAP SEARCH.
The SEARCH returns the expected result, but we do not see anything about it in the iss-searchsvc.log.0.
Other traffic is happening in that log, but why not this test account?

Changes

The account may have been moved from one store to another, and then back.

Cause

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