Scheduling Error (M1-SRGTD) In To Do With message number 10054 "Shift not defined for a BREAK" (Doc ID 2111403.1)

Last updated on MARCH 11, 2016

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0 to 2.2.0.3.5 [Release 2.2]
Oracle Real-Time Scheduler - Version 2.2.0 to 2.2.0.3.5 [Release 2.2]
Information in this document applies to any platform.

Goal

Many Scheduling Errors: Shift not defined for a BREAK

Background
Created planned customer delivery in ORS activities and schedules them in crew shifts. Crew shifts are created through a crew shift template with Shift Auto Complete = Yes. When a shift is about to start it is automatically transitioned. This is also true for activities which are automatically started and completed as planned.

Error
During testing, regularly receive the Scheduling Error (M1-SRGTD) through the To Do mechanism with message number 10054 "Shift not defined for a BREAK".
 

Solution

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