My Oracle Support Banner

Stock On Hand Update in Sending Store Incorrect After Adjusting Transfer in SIM (Doc ID 2111978.1)

Last updated on FEBRUARY 10, 2021

Applies to:

Oracle Retail Store Inventory Management - Version 14.0 and later
Information in this document applies to any platform.


When a store to store transfer is adjusted after receiving, it is observed that the Stock On Hand update in SIM in the sending store is incorrect.  This causes a Stock On Hand imbalance between SIM and RMS.

Steps to Recreate:

  1. Make sure that the TSF_FORCE_CLOSE_INDICATOR in SIM and SIM_FORCE_CLOSE_INDICATOR in RMS is set to NL (No-Loss).
  2. Create and dispatch a transfer from a sending store to a receiving store.
  3. At the receiving store perform over receiving and confirm the receiving.
  4. At this point the Stock On Hand update in SIM is correct, and also SIM and RMS are in sync.
  5. Adjust the delivery in SIM at the receiving store. Make the received quantity slightly less than the original sent quantity.
  6. Click on Confirm.
  7. At this point it is observed that the SOH update in the sending store in SIM is incorrect.
  8. The Stock On Hand update in RMS is correct for both the sending and receiving stores.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.