Crew Operations User Type Is Supposed To Have Access To Event Details (Doc ID 2112162.1)

Last updated on JULY 05, 2016

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.3 to 1.12.0.3 [Release 1.12]
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 to 1.12.0.3 [Release 1.12]
Information in this document applies to any platform.

Symptoms

On : 1.12.0.3 version, Web Workspace

The "Crew Operations" user type is supposed to have access to Event Details.

Based on the 1.12.0.3 Users Guide, page D-2 (Tool to User Type Matrix) , Event Details should be available to a Crew Operations user type.

While the Event Details button is enabled, when you press it nothing happens, and the java console logs a Warning:

'Could not find com.splwg.oms.client.eventdetails.EventDetails'.


The issue can be reproduced at will with the following steps:
1. Log in as a Crew Operations user type
2. Take zone authority and select an event in WorkAgenda
3. Either select the top Event Details button or right-click on the event and then select Event Details
4. Note that nothing happens and the java console logs a message: WARN com.splwg.oms.jbot.JBotCommand: Could not find com.splwg.oms.client.eventdetails.EventDetails
  

Cause

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