OPPM Service and / or Functions Service Will Not Start

(Doc ID 2112232.1)

Last updated on MARCH 02, 2017

Applies to:

Primavera Portfolio Management - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to start OPPM service and/or a function engine service,
the following error occurs.

ERROR
-----------------------
Error 1069: The service did not start due to logon failure

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot start OPPM service and/or a function engine service.

Cause

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