Last updated on MARCH 24, 2016
Applies to:Oracle Communications BRM - Elastic Charging Engine - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 11.2.0]
Information in this document applies to any platform.
On : 188.8.131.52.0 version,
* A fully functional ECE stops working for no apparent reason and nodes ecs1 and ecs2 start to continuously throw the following error:
* When situation is ok, requests are getting through all the way to BRM event tables and ECE processes seem to be in stable condition. It is noticed is that after it has been running for 2 or 3 days, the system starts experiencing issues and throws above error
* Since the ECE servers are unstable, when DGW received a CCR [Credit Control Request] message, ecs2 is unable to process the request and DGW (Diameter GateWay) starts to continuously throw null pointer exceptions.
* ECE VERSION:
What is the possible reason for the above behavior and how to resolve ?
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