ORPOS Application Freezes After Cancelling an Advanced Search (Doc ID 2112772.1)

Last updated on MARCH 06, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.0.1 and later
Information in this document applies to any platform.

Symptoms

The Oracle Retail Point of Service (ORPOS) application freezes after cancelling an Advanced Search in Item Lookup. 


Steps to Reproduce:

1. Log in to POS (F3).
2. Select Item Lookup (F3).
3. Click on Advanced Search (F2).
4. Now Click on Cancel (F12).
5. Click 'Yes' on Cancel Confirmation screen.
6. Application hangs.

Cause

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