Unable to Add New Employee Details in Retail Sales Audit (ReSA) (Doc ID 2112856.1)

Last updated on AUGUST 16, 2017

Applies to:

Oracle Retail Sales Audit - Version 14.1 and later
Information in this document applies to any platform.
Checked for relevance as on 16-Aug-17

Symptoms

When a user tries to add another user under the employee section in Retail Sales Audit (ReSA), the below error is reported:


Steps to Recreate:

1. Log in to ReSA
2. Open the employee page
3. Click on Add to add an employee
4. Enter the employee name, and then click on OK
5. Error is shown

Changes

 

Cause

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