Print Preview Is Not Working On AutoVue for Agile For Parts, Error "Failed To Get Property" After Installing Patch 9.3.3.0.310 (Doc ID 2113104.1)

Last updated on FEBRUARY 15, 2017

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 20.2.3 to 21.0.0 [Release 20.2 to 21.0]
Oracle Agile PLM Framework - Version 9.3.3.0 to 9.3.5.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

Print preview is not working on AutoVue for Agile for Items after installing patch 9.3.3.0.310

ERROR

Error--Failed to Get Property
Failed to Get Property Header1

STEPS

1. Log into web client
2. Open Document object > Attachments tab
3. View file attachment with AutoVue 20.2.3
4. Select from the AutoVue File menu > Print Preview
5. Error: "Failed to Get Property"
6. Click OK
Error: Failed to Get Property Header 1

Cause

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