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Task Insertion in Rules & Behavior should Preserve Prior Supplement changed Task Dates (Doc ID 2114380.1)

Last updated on MARCH 21, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

ENHANCEMENT REQUEST

CURRENT BEHAVIOR

Task Due dates are getting reversed to an older date while new task gets added via Rules & Behaviors

The task due dates for all tasks (except DD task) are getting reversed to an old date when compared to the current date that was present before,
while a new task  gets added to the provision plan through Rules and Behaviors created in MSS.

The issue exists in MSS 6.2.1.1005 build with ASR version 52 as well as the MSS 6.2.1.914 build with ASR version 51.

EXPECTED BEHAVIOR

The inserted task should have its due date calculated from the order Due Date (DD task)

STEPS

The issue can be reproduced with the following steps:

1. Define a Rules and Behavior (R&B) to insert a task before an existing task in a Provisioning Plan without an After Task behavior.

2. When applied, the R&B in absence of a defined "After Task" for the task behavior, picks up its initial date from the Start Date of the order

3. MSS then recalculates the forward looking successor tasks based in the inserted task initial date (that is the order Start Date)

4. This will reset any changes made manually during prior supplementing operation for the affected tasks.

BUSINESS IMPACT

Not preserving changes in prior Supplement activities, causes confusion and additional work for Operations.
.

Changes

 

Cause

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In this Document
Symptoms
 ENHANCEMENT REQUEST
 CURRENT BEHAVIOR
 EXPECTED BEHAVIOR
 STEPS
 BUSINESS IMPACT
Changes
Cause
Solution
 UPDATES:
References


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