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Attempting to Select Multiple Objects by Using CTRL+CLICK or SHIFT+CLICK With Internet Explorer 11 Does Not Work (Doc ID 2114870.1)

Last updated on MARCH 26, 2019

Applies to:

Oracle Agile Product Collaboration - Version 9.3.4.0 to 9.3.5.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

Actual Behavior

Unable to select multiple objects by using CTRL+CLICK or SHIFT+CLICK when using Internet Explorer 11

Expected Behavior

Can select multiple objects by using CTRL+CLICK or SHIFT+CLICK even when using Internet Explorer 11

Steps to Reproduce

  1. Log in to the Web Client using IE11
  2. Create some parts like P00001, P00002, P00003, P00004, P00005
  3. Open P0005, and goto BOM tab
  4. Try to select some other parts from Recently Visited by Ctrl + Click to drag them into the P0005 BOM Tab. However, notice that multiple parts cannot be selected at the same time

Cause

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In this Document
Symptoms
Cause
Solution
References


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