New Rate Engine: Stepped Multiplier Calculation Line Not Generating When SQ Is Zero
(Doc ID 2115074.1)
Last updated on AUGUST 24, 2020
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and laterInformation in this document applies to any platform.
Symptoms
On : 2.4.0.2.0 version, RT - Rates
ACTUAL BEHAVIOR
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New Rate Engine: Stepped Multiplier Calculation line not generating when SQ is zero
While converting our classic rates to new rates we have tested that when a Calculation Rule: Stepped Service Quantity is used to reference a zero SQ record, the Calculation line is not being generated. This will cause problems for zero consumption bill segments as they will not get printed.
EXPECTED BEHAVIOR
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The Calculation Rule: Stepped Service Quantity requires a fix to work the same way as the classic rate engine.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |