Last updated on JULY 14, 2017
Applies to:Oracle Utilities Customer Care and Billing - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
On : 22.214.171.124.0 version, RT - Rates
New Rate Engine: Stepped Multiplier Calculation line not generating when SQ is zero
While converting our classic rates to new rates we have tested that when a Calculation Rule: Stepped Service Quantity is used to reference a zero SQ record, the Calculation line is not being generated. This will cause problems for zero consumption bill segments as they will not get printed.
The Calculation Rule: Stepped Service Quantity requires a fix to work the same way as the classic rate engine.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms