My Oracle Support Banner

New Rate Engine: Stepped Multiplier Calculation Line Not Generating When SQ Is Zero (Doc ID 2115074.1)

Last updated on MARCH 23, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.4.0.2.0 version, RT - Rates

ACTUAL BEHAVIOR
---------------
New Rate Engine: Stepped Multiplier Calculation line not generating when SQ is zero

While converting our classic rates to new rates we have tested that when a Calculation Rule: Stepped Service Quantity is used to reference a zero SQ record, the Calculation line is not being generated. This will cause problems for zero consumption bill segments as they will not get printed.
 

EXPECTED BEHAVIOR
-----------------------
The Calculation Rule: Stepped Service Quantity requires a fix to work the same way as the classic rate engine.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.