Getting error: 'The feature did not perform as expected. Please contact your Agile Administrator' While Accessing Parts With Attachments When Thumbnails Are On (Doc ID 2115185.1)

Last updated on APRIL 16, 2016

Applies to:

Oracle Agile Product Collaboration - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.3.0 version, Folders, Files & Attachments

When attempting to access any object that has attachments, getting the below error

ERROR
---------

The feature did not perform as expected. Please contact your Agile Administrator

STEPS
--------

The issue can be reproduced at will with the following steps:
1. Log into webclient
2) Open object that has attachment


Cause

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