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Performance Degradation With Report Execution In P6 (Doc ID 2115253.1)

Last updated on MAY 06, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2.2.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-----------------------
Performance degradation is experienced when running a report from within P6. For example, it can take upwards to 10minutes for the report to execute and generate.

If the report runs long enough without completion, it can result in report execution to fail with "Errors have been encountered while running the report.  To resolve, contact your administrator."

The bipublisher.log file will yield the following messages:

TIMESTAMP [$Server] [WARNING] [] [oracle.xdo] [tid: 34] [userId: <anonymous>] [ecid: 1fe8cc83185707d4:440d6a5f:15559e05674:-8000-0000000000001111,0] [APP: bipublisher#11.1.1] java.sql.SQLRecoverableException: ORA-00028: your session has been killed[[
ORA-00028: your session has been killed
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:462)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:405)
at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:931)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:481)

TIMESTAMP [$Server] [NOTIFICATION] [] [oracle.xdo] [tid: 34] [userId: <anonymous>] [ecid: 1fe8cc83185707d4:440d6a5f:15559e05674:-8000-0000000000001111,0] [APP: bipublisher#11.1.1] DataProcessor.processData():Finally closing all connections..

TIMESTAMP [$Server] [NOTIFICATION] [] [oracle.xdo] [tid: 34] [userId: <anonymous>] [ecid: 1fe8cc83185707d4:440d6a5f:15559e05674:-8000-0000000000001111,0] [APP: bipublisher#11.1.1] DEConnection::closeConnections: close connection for [$DATASOURCE]

TIMESTAMP [$Server] [WARNING] [] [oracle.xdo] [tid: 34] [userId: <anonymous>] [ecid: 1fe8cc83185707d4:440d6a5f:15559e05674:-8000-0000000000001111,0] [APP: bipublisher#11.1.1] oracle.xdo.XDOException: java.sql.SQLRecoverableException: Closed Connection[[
at oracle.xdo.servlet.dataengine.DataProcessorImpl.render(DataProcessorImpl.java:678)
at oracle.xdo.servlet.ReportModelContextImpl.getReportXMLData(ReportModelContextImpl.java:322)
at oracle.xdo.servlet.ReportContextImplV2.getReportXMLData(ReportContextImplV2.java:159)
at oracle.xdo.servlet.CoreProcessor.process(CoreProcessor.java:346)
at oracle.xdo.servlet.CoreProcessor.generateDocument(CoreProcessor.java:101)

 The P6WebAccess.html log file will yield the following message:

javax.xml.ws.soap.SOAPFaultException: oracle.xdo.webservice.exception.OperationFailedException: PublicReportService::generateReport for reportAbsolutePath [<path to XDO file>] failed: due to oracle.xdo.XDOException: java.sql.SQLRecoverableException: Closed Connection
at com.sun.xml.ws.fault.SOAP11Fault.getProtocolException(SOAP11Fault.java:189)
at com.sun.xml.ws.fault.SOAPFaultBuilder.createException(SOAPFaultBuilder.java:130)
at com.sun.xml.ws.client.sei.SyncMethodHandler.invoke(SyncMethodHandler.java:119)

 

EXPECTED BEHAVIOR
-----------------------
For improved performance when running a report from within P6.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to P6
  2. Select the Reports applet
  3. Select a report and click Run
  4. Enter the required parameters and click Run
  5. Note the amount of time it takes for the report to run.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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