RPM Price Change Publication Message Type Issues: REGPRCCHGCRE Messages Missing (Doc ID 2115264.1)

Last updated on APRIL 04, 2016

Applies to:

Oracle Retail Price Management - Version 14.0.2 and later
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.

When creating price changes for the same item on the same date, Retail Price Management (RPM) is not sending all expected messages through Retail Integration Bus (RIB).
A REGPRCCHGCRE message is expected when creating a price change, irrespective of the type of the price change.

Steps to Reproduce:

1. Create a price change in RPM with effective date in the future with Fixed Price option.
    A REGPRCCHGCRE message is published.
2. Create another price change (same item) on the same day for different price (% Off Method).
    In this case only the REGPRCCHGMOD is published.
3. Create another price change (same item) on the same day for different price with Fixed Price method.
    In this case both REGPRCCHGMOD & REGPRCCHGCRE type messages are published.

Messages are processed correctly in SIM, however in integration with 3rd party, the missing REGPRCCHGCRE messages are creating an issue.

Cause

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