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Unable to Copy Royalty Tab Records (Doc ID 2115395.1)

Last updated on MARCH 19, 2019

Applies to:

Oracle Media Intellectual Property Management - Version 3.3.20.0 to 3.3.20.0 [Release 3.3.0]
Information in this document applies to any platform.

Symptoms

An user has tried new deals, pre-existing deals, and deals undergoing amendment, but the system will not copy royalty tab records in any scenario.
The error log is as shown below.

ERROR
-----------------------
02/01/2016 14:17:58 - DEBUG - com.sophoi.ipls2.marketing.action.dimension.DimensionActionHelper - ends loadDimensionDetailPageLanguageData
02/01/2016 14:18:02 - DEBUG - com.sophoi.ipls2.dealsRightsOut.action.DealsRightsOutRoyaltyDetailAction - entering setListPaginationObjectInSession
02/01/2016 14:18:02 - DEBUG - com.sophoi.ipls2.dealsRightsOut.action.DealsRightsOutRoyaltyDetailAction - leaving setListPaginationObjectInSession
02/01/2016 14:18:02 - DEBUG - com.sophoi.ipls2.dealsRightsOut.action.DealsRightsOutRoyaltyDetailAction - entering DealsRightsOutRoyaltyDetailAction Action
02/01/2016 14:18:02 - DEBUG - com.sophoi.ipls2.dealsRightsOut.action.DealsRightsOutRoyaltyDetailAction - action = Copy
02/01/2016 14:18:02 - DEBUG - com.sophoi.ipls2.dealsRightsOut.action.DealsRightsOutRoyaltyDetailAction - Entered Exception block
02/01/2016 14:18:02 - ERROR - com.sophoi.ipls2.common.exception.IPLSExceptionUtil - rootException java.lang.NullPointerException

STEPS
-----------------------
1. Create Deal
2. Create License
3. Navigate to Royalty Tab
4. Create a royalty tab record
5. Click the check box
6. Click Copy --- System Hangs

Cause

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In this Document
Symptoms
Cause
Solution
References


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