Idea UDF List Value Shows Japanese in Edit Mode, but English in View Mode (Doc ID 2115494.1)

Last updated on MARCH 18, 2016

Applies to:

Instantis EnterpriseTrack - Version 15.2.0.0 and later
Instantis EnterpriseTrack Cloud Service - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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List value in UDF shows Japanese value when in "edit" mode, but it shows English value in "view" mode.

EXPECTED BEHAVIOR
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The value should be shown in Japanese also in "view" mode.

STEPS
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The issue can be reproduced at will with the following steps:
1) Open Idea
2) You are now in VIEW mode. Observe three UDFs shows English value
3) Change it to EDIT mode
4) Now you are in EDIT mode. Observe three UDFs shows Japanese
5) Hit cancel
6) Now English values are shown in those fields again.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot have Japanese language on UDFs.

Cause

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