My Oracle Support Banner

Why Does the Import Fail With Error "Security Token Could Not Be Authenticated or Authorized"? (Doc ID 2115603.1)

Last updated on JUNE 21, 2018

Applies to:

Oracle Agile Product Lifecycle Management for Process - Version and later
Information in this document applies to any platform.


What could be the cause that when executing an export from a production environment and then trying an import to the test environment the import fails with following error:
Exception: System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.Web.Services.Protocols.SoapHeaderException: Microsoft.Web.Services3.Security.SecurityFault: The security token could not be authenticated or authorized ---> System.InvalidOperationException: WSE565: The password provided by the SecurityTokenManager does not match the one on the incoming token.
  at Microsoft.Web.Services3.Security.Tokens.UsernameTokenManager.VerifyPlainTextPassword(UsernameToken token, String authenticatedPassword)
  at Microsoft.Web.Services3.Security.Tokens.UsernameTokenManager.VerifyToken(SecurityToken token)
  at Microsoft.Web.Services3.Security.Tokens.SecurityTokenManager.LoadXmlSecurityToken(XmlElement element)


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.