During Cancellation of High Volume Promotions, 'PACKAGE_ERROR@1ORA-00001: unique constraint (RMS.PK_RPM_FUTURE_RETAIL) violated' Occurs and Pending Status Results (Doc ID 2115671.1)

Last updated on MARCH 16, 2016

Applies to:

Oracle Retail Price Management - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.


In Oracle Retail Price Management (RPM) 14.1, when cancelling a high volume promotion, the following error occurs and the promotion is left in 'pending' status:



Steps to Reproduce:

1. Log in to RPM.
2. Navigate to Promotions -> Create Promotion screen.
3. Create a new promotion header that starts on VDATE and ends on VDATE+1.
4. Create a new simple component.
5. Add Merch level Dept/Class and Zone level, which would generate over 200,000 Item/Loc records.
6. Approve the promotion.
7. Once approved, query the promotion and see that it is ACTIVE.
8. Now set the status to Cancel.
9. Note that a package error occurs and cancellation fails: PACKAGE_ERROR@1ORA-00001: unique constraint (RMS.PK_RPM_FUTURE_RETAIL) @ violated@2RPM_CHUNK_CC_THREADING_SQL.PUSH_BACK




Cause

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