When Creating a Pickup Order, Future Inventory Date is Shown as Today Even If the Date Coming from the Web Service is a Future Date

(Doc ID 2115824.1)

Last updated on MARCH 16, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.


In an Oracle Retail Point-of-Service (ORPOS) Commerce Anywhere environment, when creating a pickup order, the system checks available quantity in the Order Management System (OMS) with the required quantity from the order.  If the available quantity is larger or equal to the required quantity, the system will show "Today" as Date Available, even when the response for the inventory inquiry contains available date as a future date.

Steps to Reproduce:

For an order for which the web service response for inventory contains the available date as a future date, and for which the available quantity is greater than or equal to the required quantity:

1. Navigate: F3 / POS
2. Enter Item (e.g., 4321)
3. F4 / Item
4. F9 / More
5. F6 / Pickup
6. Note that the Date Available is "Today".


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms