Last updated on SEPTEMBER 19, 2016
Applies to:Oracle Utilities Customer Care and Billing - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 2.4]
Information in this document applies to any platform.
When using Java 1.7 application is not able load the java library ibcobjvm_oracle_170_64 because COBJVM is hard coded to sun_160_64, so it failing to load libcobjvm_sun_160_64.
weblogic_current.log has the following errors:
In addition to the message, you may also notice the following issues when logging into the application:
- Main Page is not displayed.
- White CCB screen and then blue CCB screen are displayed.
- Error Popup 1: The web server did not respond correctly. Press OK for more details.
- Error Popup 2: Message from webpage HTTP:500 Internal Server Error
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