'INVALID SERIAL NUMBER' Prompted when Item Number is Entered / Scanned in Return
(Doc ID 2116068.1)
Last updated on AUGUST 03, 2020
Applies to:Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.
The following error message is prompted when item number is entered/scanned in return:
Invalid Serial Number
Instructions to Recreate:
1. Ring a sale transaction with Serial Number.
2. Attempt to perform a return of above transaction.
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