Document Dimensions Are Increasing/Decreasing After Using the Convert Function (Doc ID 2116239.1)

Last updated on DECEMBER 22, 2016

Applies to:

Oracle AutoVue 2D Professional - Version 20.2.3 to 21.0.0 [Release 20.2 to 21.0]
Oracle AutoVue Electro-Mechanical Professional - Version 20.2.3 to 21.0.0 [Release 20.2 to 21.0]
Oracle AutoVue 3D Professional Advanced - Version 20.2.3 to 21.0.0 [Release 20.2 to 21.0]
Oracle AutoVue Office - Version 20.2.3 to 21.0.0 [Release 20.2 to 21.0]
Oracle AutoVue EDA Professional - Version 20.2.3 to 21.0.0 [Release 20.2 to 21.0]
Information in this document applies to any platform.

Symptoms

Adobe Reader and AutoVue are reporting a page's dimensions increasing or decreasing in height and width after using the convert function in AutoVue.

Steps to reproduce:

  1. Launch AutoVue.
  2. Open a pdf document.
  3. Convert the file.
  4. Click on File > Properties.
  5. Note the page size value.
  6. Open the converted version of the file.
  7. Click on File > Properties
  8. Compare the dimensions of both files.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms