Dgraph Hangs on Startup at Loading XQuery Web Services (Doc ID 2116244.1)

Last updated on FEBRUARY 12, 2017

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.1 and later
Information in this document applies to any platform.

Symptoms

Summary

During the baseline process, the Dgraphs will fail to start. The baseline_update script and Endeca console logging will indicate that the baseline failed.

The last line in the Dgraph log will be "Loading XQuery web services..."

The ENDECA_CONF/process.log will report a timeout message: "Dgraph 'AuthoringDgraph' has finished with status Failed - Startup of Dgraph '{DgraphName}' lasted longer than timeout and was shutdown."

Error Logging

Jan 18, 2016 10:40:08 AM com.endeca.soleng.eac.toolkit.Controller execute
SEVERE: Caught an exception while invoking method 'run' on object 'BaselineUpdate'. Releasing locks.
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.endeca.soleng.eac.toolkit.Controller.invokeRequestedMethod(Controller.java:931)
at com.endeca.soleng.eac.toolkit.Controller.execute(Controller.java:269)
at com.endeca.soleng.eac.toolkit.Controller.main(Controller.java:137)
Caused by: com.endeca.soleng.eac.toolkit.exception.AppControlException: Error executing valid BeanShell script.
at com.endeca.soleng.eac.toolkit.script.Script.runBeanShellScript(Script.java:179)
at com.endeca.soleng.eac.toolkit.script.Script.run(Script.java:127)
... 7 more
Caused by: com.endeca.soleng.eac.toolkit.exception.AppControlException: Error executing valid BeanShell script.
at com.endeca.soleng.eac.toolkit.script.Script.runBeanShellScript(Script.java:179)
at com.endeca.soleng.eac.toolkit.script.Script.run(Script.java:127)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at bsh.Reflect.invokeMethod(Unknown Source)
at bsh.Reflect.invokeObjectMethod(Unknown Source)
at bsh.Name.invokeMethod(Unknown Source)
at bsh.BSHMethodInvocation.eval(Unknown Source)
at bsh.BSHPrimaryExpression.eval(Unknown Source)
at bsh.BSHPrimaryExpression.eval(Unknown Source)
at bsh.BSHBlock.evalBlock(Unknown Source)
at bsh.BSHBlock.eval(Unknown Source)
at bsh.BSHBlock.eval(Unknown Source)
at bsh.BSHIfStatement.eval(Unknown Source)
at bsh.Interpreter.eval(Unknown Source)
at bsh.Interpreter.eval(Unknown Source)
at bsh.Interpreter.eval(Unknown Source)
at com.endeca.soleng.eac.toolkit.script.Script.runBeanShellScript(Script.java:165)
... 8 more
Caused by: com.endeca.soleng.eac.toolkit.exception.EacComponentControlException: Server component 'DgraphA1' did not start in the allotted startup time.Refer to component logs in /opt/oracle/endeca/apps/CRS/./logs/Dgraphs/DgraphA1 on host LiveMDEXHostA.
at com.endeca.soleng.eac.toolkit.component.ServerComponent.startInParallel(ServerComponent.java:115)
at com.endeca.soleng.eac.toolkit.component.cluster.DgraphCluster.applyIndex(DgraphCluster.java:630)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at bsh.Reflect.invokeMethod(Unknown Source)
at bsh.Reflect.invokeObjectMethod(Unknown Source)
at bsh.Name.invokeMethod(Unknown Source)
at bsh.BSHMethodInvocation.eval(Unknown Source)
at bsh.BSHPrimaryExpression.eval(Unknown Source)
at bsh.BSHPrimaryExpression.eval(Unknown Source)
at bsh.Interpreter.eval(Unknown Source)
at bsh.Interpreter.eval(Unknown Source)
at bsh.Interpreter.eval(Unknown Source)
at com.endeca.soleng.eac.toolkit.script.Script.runBeanShellScript(Script.java:165)
... 27 more

Changes

 This is a new or unpatched installation of Oracle Commerce Guided Search.

Cause

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