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AIToCentricity Crashes or Gives OutOfMemory Errors (Doc ID 2116291.1)

Last updated on SEPTEMBER 19, 2019

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.2 and later
Oracle Network Management for Utilities - DMS - Version 1.12.0.2 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:

NMS - Oracle Network Management System
DB - Database

Either AI2Centricity crashes silently or the nightly extraction fails with an error

Both manual process and GUI received this System.OutOfMemoryException or an unspecified error #0.

-- With nongui process it gets to about <CERTAIN AMOUNT > K before hitting an error
-- With GUI process it got to about 1,600,000 K it hits the error. The error occurs while running the Change Detect to determine what partitions to extract.

There is no changes made on the Windows Server on which the AItoCentricity extractor is running.

Changes

 In one instance, the customer had recently switched from Windows Server 2008 R2 Oracle 11 to  Windows Server 2016 Oracle 12.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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