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Do we have an Anti Virus Exclusion List for OC? (Doc ID 2116347.1)

Last updated on FEBRUARY 21, 2023

Applies to:

Oracle Clinical - Version 4.6.4 to 5.1.0 [Release 4.6.4 to 5.1]
Information in this document applies to any platform.


The customer has deployed Oracle Clinical on Citrix, and recently seen a performance degradation after some security scanning was implemented on the Citrix servers.

They didn't hit this performance issue before installing the Anti Virus software, and after testing found the performance comes back if they disable the AV software.

Therefore, do we have an Anti Virus Exclusion List for Oracle Clinical?


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