When Attempting to Save a SolidWorks Assembly to Agile, a Blank Pop Up Window Appears then Shuts Down (Doc ID 2116963.1)

Last updated on MARCH 24, 2016

Applies to:

Oracle Agile PLM MCAD Connector - Version 3.3 and later
Information in this document applies to any platform.

Symptoms

While trying to save a sub-assembly to Agile PLM 9.3.1.1 from SolidWorks 2014 using MCAD connector 3.3, a pop-up window appears briefly and shuts down.

This issue happens only for specific assemblies/sub-assemblies, most of the time the action works just fine. Several "save to Agile" options were tried : save preview, save with drawings, quick save, but the saving failed the same way each time.

STEPS TO REPRODUCE

The issue can be reproduced at will with the following steps:

  1. From SolidWorks 2014, select Agile.
  2. From the drop down list, select Save preview
  3. A blank pop up window will show up briefly then disappears.
  4. The Agile Save preview window never shows up

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms