Printing RTF from Documaker and then Opening the RTF File in Microsoft Word Causes MSWord to Quit Responding or 'Hang'
Last updated on OCTOBER 20, 2017
Applies to:Oracle Documaker - Version 12.4 and later
Information in this document applies to any platform.
When opening a Documaker-generated RTF file in Microsoft Word 2007, 2010 or 2013 with the Word Add-in installed, the file is recognized as being created by Documaker and the Add-in pop-up dialog asks for confirmation to convert it to the Documaker Add-In format (DOCX). It never gets to the next step, the Save dialog, and stops responding and Word has to be closed.
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