Item IDs Are Empty in Related Items Screen During Item Ticket Creation

(Doc ID 2117675.1)

Last updated on MARCH 18, 2016

Applies to:

Oracle Retail Store Inventory Management - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

During item ticket creation, a search for a related item shows that the related item ID is not displayed (empty).


Steps to Reproduce:

1. Log in to SIM PC application and select Print button.
2. Choose Item Ticket button.
3. Choose Create button.
4. Click on '...' button against the item field; this will open a new popup.
5. Enter the item and click on Search button.
6. Select the item record and click on Related items tab. Find that the item ID column is empty.

Cause

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