Item IDs Are Empty in Related Items Screen During Item Ticket Creation

(Doc ID 2117675.1)

Last updated on MARCH 18, 2016

Applies to:

Oracle Retail Store Inventory Management - Version 14.1 and later
Information in this document applies to any platform.


During item ticket creation, a search for a related item shows that the related item ID is not displayed (empty).

Steps to Reproduce:

1. Log in to SIM PC application and select Print button.
2. Choose Item Ticket button.
3. Choose Create button.
4. Click on '...' button against the item field; this will open a new popup.
5. Enter the item and click on Search button.
6. Select the item record and click on Related items tab. Find that the item ID column is empty.


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