SIM Behavior When ReSA Generated Files Does Not Contain a Transaction: 'SimServerException Message: THEAD not present' Occurs
Last updated on MARCH 21, 2016
Applies to:Oracle Retail Store Inventory Management - Version 14.0 and later
Information in this document applies to any platform.
In Oracle Retail Store Inventory Management (SIM), the RetailSaleAuditImport.sh fails to process the Retail Sales Audit (ReSA) file if the file contains no transaction record. The following error occurs:
Steps to Recreate:
1. Create a ReSA file with no transaction:
2. Run ./RetailSaleAuditImport.sh ../salesImport/RESASalesAuditFile.dat
3. Note the error above
This can become a problem, as customers must manually resume the batch process. Confusion and delays thus result. It is suggested that the situation should be handled more gracefully without erroring out, so the batch can process other ReSA files without manual intervention.
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