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PDF Custom Print Throws Error: Could not open 'print_file(1).pdf' (Doc ID 2117848.1)

Last updated on MARCH 24, 2017

Applies to:

Primavera Unifier Cloud Service - Version 15.2.0.0 to 15.2.0.0 [Release 15.2]
Primavera Unifier - Version 15.2.0.0 to 15.2.0.0 [Release 15.2]
Information in this document applies to any platform.

Symptoms

Record does not open correctly, custom print is showing an incorrect naming convention.
When attempting to open the Print, the following error is thrown:

Could not open 'print_file(1).pdf'

E.g., Expecting "ContractsPrint.pdf", receiving "print_file(1).pdf"

Cause

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